Cancellation of the exam

Redirecting candidates

In a scenario when only a small number of candidates have registered for a certain examination type (under 20 persons nationally) the examination center may decide, after consultation with telc gGmbH, to postpone the exam, or redirect the applicants to a different exam location. In this case you have several options. You can accept the alternative location and take the exam; or request full refund of the examination fee; or submit an application for a later examination date.

In this scenario, you are not required to pay any postponement fee

Frequently asked questions

-
If you cancel the exam prior to the 32nd day before the exam date, you are eligible for a full refund. If you cancel between the 32nd and 22nd day before the exam date, you are eligible for a partial refund.
You have several options. 1) If you cancel the exam prior to the 32nd day before the exam date, you are eligible for a full refund. 2) If you cancel between the 32nd and 22nd day before the exam date, you are eligible for a partial refund. 3) After the expiry of the application deadline, you can postpone the exam. A postponement fee is required in this case.
You can submit a late cancellation request within 3 days of the examination date. The document should contain the reasons of absence. The requests will be individually assessed by the Examination Center.

Contact us